Cookie Policy

1. What Are Cookies

Cookies are small text files placed on your device when you visit a website. They help the site remember your preferences, maintain your session, and understand how you use the platform.

We also use similar technologies such as local storage and session storage.

2. Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the platform to function. They enable user authentication, session management, and secure payment processing. They cannot be disabled.

• Authentication tokens (Auth0 session cookies).
• CSRF protection tokens.
• Payment session identifiers (from our payment service provider).

Performance & Analytics Cookies

These cookies help us understand how visitors interact with the platform so we can improve it.

• Page view and session duration tracking.
• Error monitoring and performance metrics.

Functional Cookies

These remember your preferences to provide a better experience.

• Cookie consent preference (stored in localStorage).
• Language and display preferences.

3. Third-Party Cookies

Some cookies are set by third-party services we use:

• Auth0 — User authentication and session management.
• Payment processors — Fraud prevention and secure transaction handling.
• Analytics providers — Aggregated, anonymized traffic analysis.

These providers have their own privacy and cookie policies, which we encourage you to review.

4. Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to:

• View and delete existing cookies.
• Block new cookies from being set.
• Set preferences for specific websites.

Please note that disabling strictly necessary cookies may prevent you from using key features such as signing in or completing payments.

To manage cookies in your browser, refer to its help documentation:

• Chrome: Settings → Privacy and Security → Cookies
• Firefox: Options → Privacy & Security → Cookies
• Safari: Preferences → Privacy → Cookies
• Edge: Settings → Cookies and Site Permissions

5. Cookie Consent

When you first visit Pelora, we display a cookie banner. By clicking "Accept All," you consent to the use of all cookies described in this policy. You may withdraw consent at any time by clearing cookies in your browser settings.

6. Changes to This Policy

We may update this Cookie Policy from time to time. Changes take effect upon posting. We will notify you of material changes via a notice on the platform.