Customer Support

Get help with account access, billing questions, session issues, cancellation, and general platform support.

Live Chat

Chat with our AI assistant for help with common account, billing, and platform questions.

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Email Support

Send us an email for billing, account, or technical review and we’ll respond as quickly as possible.

support@pelora.co

Help Center

Browse our FAQ and public policy pages for billing, refunds, complaints, and platform rules.

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Billing & Disputes

Review charge recognition, billing support, subscription help, and dispute guidance.

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Support Routes

AI Support Chat: Available any time for general guidance and common questions.

Email Review: Billing, account, and technical requests are reviewed by support at support@pelora.co.

Complaints & Reporting: Use Complaints & Reporting for conduct, billing, or harmful-content reports.

Subscription Help: Use Cancel Subscription for renewal and cancellation guidance.

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